Question 1

Is Brutal casino online legit?

Accepted Answer

We hold licence number 2410 from the Gambling Authority of Antigua and Barbuda, issued to Atum Poisson LTD. Game outcomes at brutal casino online come from certified random number generators supplied by the studios themselves, not from anything we control. Our terms sit on the site in full, including the cashout limits and bonus conditions, and we don't change them retroactively on an active bonus.

Question 2

How do I complete Brutal casino login if I lose my password?

Accepted Answer

Click the forgot password link under the Brutal casino login form. We send a reset link to your registered email, valid for a limited window. If the email doesn't arrive, check spam first, then message live chat with the address you signed up with and we'll sort it manually.

Question 3

Can I play before depositing real money?

Accepted Answer

Most slots run in demo mode straight from the lobby, no account needed for a good chunk of them. Live dealer tables and jackpot games are the exception, since those need a funded balance to join a real table.

Question 4

Do you take sports bets?

Accepted Answer

Our focus is the brutal casino floor, so sports markets are not part of the lobby today. If you came looking for sports action, the live game shows and crash titles are the closest thing we offer.

Question 5

Why is my withdrawal still pending?

Accepted Answer

Pending status means our team hasn't approved it yet, which takes up to 12 hours. The usual holdup is incomplete verification. If we've asked for an ID document or proof of address and it hasn't arrived, the payout sits there until it does. Weekly and monthly caps also apply, so a request above €6,000 in a seven day window gets split.

Question 6

Which currencies can I use at Brutal casino?

Accepted Answer

Euros for fiat. On the crypto side we take BTC, BCH, ETH, LTC, USDT, TRX, USDC, SOL, DOGE, TON and ADA. Pick your currency during registration, because switching later isn't possible on an active account.

Question 7

Do you have a mobile app to download?

Accepted Answer

No download. The site adapts to phone and tablet screens through the browser, covering the full lobby, banking section and live chat. Add it to your home screen if you want an icon that behaves like an app.

Question 8

How fast does support reply?

Accepted Answer

Live chat runs 24/7 and typically picks up within a couple of minutes. Email to support@residence-l-oasis.fr suits anything involving attachments or a longer explanation, with replies usually inside a few hours. Both channels work in French and English, whether your question is about betting limits, a bonus or a payout.

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